|
Key Message
Today's end-user customers expect immediate responses to questions and problems when they contact your customers. Cisco helps your clients respond faster by bringing together phones, email, text, conferencing, and video.
Cisco Small Business Value Proposition
 |
Start with a Cisco connected network that combines voice, video, and data so everyone can communicate their way and be more productive |
 |
Link applications to phones and tablets, such as voicemail to email, or to desktop applications like calendar, email and instant messaging to gain efficiencies and serve customers better |
 |
Add multi-party audio conferencing, video calling and basic call centre capabilities |
 |
Add presence features that enable workers to know whether colleagues are available, how they prefer to be reached so that it's even simpler to reach people |
|
Probing Questions
- Is your current phone system limiting your ability to stay competitive?
- Does your business require your people to collaborate across geographies, time zones, and organizations?
- Are you looking for ways to accelerate and improve core processes in your business?
- Are you hoping to improve productivity and increase revenues while decreasing costs?
Benefits for Your Customers
- A better way to communicate. Access information and communicate from anywhere, using any device, on any network. Cisco's all-in-one networking and
communications solutions also lowers operational and maintenance costs
- An easy way to bring people together. Your customer needs to call an urgent meeting? Quickly find out who's available and the best way to reach them—before they even pick up the phone
- Phones and applications that work together. Link existing desktop applications such as calendar and email - to your communications system to respond more quickly to customer requests
- Better collaboration helps you respond faster - to customer requests and ever-changing market dynamics by reaching the right resource the first time.
|