Corporate News



Together We Are the Human Network
The 2010 Cisco Systems Annual Report is now available online.






Responsible Together
2010 Corporate Social Responsibility Report now available






The Human Network
See how people are using the network to change everything from sports and entertainment to the workplace, and beyond.


Moving Your Network and Business Forward Service and Support

  • Online and live phone support
  • 24 hours a day, 365 days a year
  • Five technical assistance centres (TACs), backed by more than 1300 support engineers across the globe
  • Expertise in technology, solutions, and architectures – not just products
  • First global networking company to achieve the J.D Power and Associates Certification for Technology Service and Support Excellence

Innovation

  • More than US$4 billion annual R&D investment
  • More than 2000 patents issued to Cisco inventors (with an additional 3000 currently in the patent process)
  • More than 16,000 development engineers working in more than 1110 labs worldwide
  • Cisco employees chair 20 IETF working groups in different networking areas

Sample Innovations

  • Cisco EtherChannel (803.2ad)
  • Power over Ethernet (802.3af)
  • Multiple Instance Spanning Tree (802.1s)
  • Inter-Switch Link (802.1q)
  • GET-VPN
  • Performance Routing (PfR)
  • Application Extension Platform (AXP)

Financing

Cisco Capital offers easy, flexible financing options for organisations of all sizes, allowing customers to implement the technologies needed to compete and thrive without a large capital investment.

  • Wholly owned Cisco subsidiary since 1996
  • Leader in providing end-to-end financial services for Cisco customers through a combination of lease financing, channel financing, and remarketed equipment
  • More than US$4 billion in assets
  • Worldwide presence in more than 70 countries
  • Variety of leasing and financing options that combine Cisco equipment, software, and services into one easy monthly payment
  • More tailored, innovative, and aggressive financial solutions for Cisco technology than any other leasing organisation

Solutions

  • End-to-end (solutions for teleworkers, brance offices, and headquarters)
  • Network solutions (voice, video, mobility, storage, network security and physical security)
  • Integrated into a solid foundation (highly available with optimised performance)
  • Simplified operations (proactive and automated deployment and management tools)
  • Complete implementation services (planning through optimisation)

    • Cisco performs extensive testing to help ensure the interoperability of its solutions, and supports all components of these integrated solutions. Many other networking vendor solutions include third-party equipment that is not supported by the primary networking vendor.
Partners

Globally Scalable

  • 200,000 partner representatives worldwide
  • More than 500,000 trained and certified individuals

Globally Consistent

  • Enablement programs based on Cisco Lifecycle Services approach
  • Tested architecturally design guides
  • Best practices around methodologies, processes, and tools
  • Strategic alliance partnerships
 Cisco Advanced Specialisation Programs

  • Routing and switching
  • Security
  • Unified communications
  • Wireless
  • Data centre network infrastructure
  • Data centre storage networking

Cisco Master Specialisation Program

  • Unified communications
  • Security

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